Shipping Policy

This Policy governs the shipping of every order placed at anorris871.myshopify.com. It forms part of the Terms of Service.

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1. Shipping cost

1.1 Every order ships free of charge.

1.2 No minimum spend applies.

1.3 No handling fee is added at checkout.

1.4 No shipping cost is added at checkout.

1.5 The total displayed at checkout is the total you pay.

2. Service area

2.1 We ship to:

• 2.1.1 all 50 U.S. states
• 2.1.2 APO/FPO/DPO military addresses
• 2.1.3 U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands) — with slightly longer transit

2.2 International shipping is not currently offered.

3. Order processing

3.1 Orders are picked, packed, and dispatched within 1 to 3 business days of payment confirmation.

3.2 Business days are Monday through Friday, excluding U.S. federal holidays.

3.3 During peak periods — product launches, promotional sales, the December holiday season — processing may extend by 1 to 2 additional business days.

3.4 Any delay affecting your specific order is communicated by email.

4. Delivery windows

4.1 Estimated delivery times, beginning the business day after dispatch:

4.2 Delivery estimates are provided in good faith.

4.3 Carrier-side factors — weather events, seasonal volume, operational disruptions — are outside our control.

5. Carriers

5.1 Orders are dispatched via USPS, UPS, or FedEx.

5.2 The carrier is chosen per order based on destination and package size.

6. Tracking

6.1 A tracking link is emailed at dispatch.

6.2 Please allow up to 24 hours for the first carrier scan to register.

6.3 If the tracking email has not arrived within three business days of your order, first check your spam folder, then contact us.

7. Address accuracy

7.1 The shipping address you enter at checkout is the address we use.

7.2 You are responsible for ensuring your shipping address is complete and correct.

7.3 Where an address correction is required:

• 7.3.1 Contact us at anorris871@outlook.com or +1 361-680-8131 as soon as possible.
• 7.3.2 We can correct the address only if the package has not yet been dispatched.
• 7.3.3 Once the package is in the carrier's network, the address cannot be changed.
• 7.3.4 We are unable to accept responsibility for orders shipped to an incorrect address you provided.

8. Missing packages

8.1 If tracking shows a package as delivered but you cannot locate it:

• 8.1.1 Inspect the delivery location and surrounding areas.
• 8.1.2 Consult with neighbors or building staff.
• 8.1.3 Contact the carrier directly with your tracking number.
• 8.1.4 If the package remains missing 7 days after the delivery date, contact us to investigate together.

9. Damaged packages

9.1 Photograph the affected item and its packaging within 48 hours of delivery.

9.2 Email the photos to anorris871@outlook.com.

9.3 A replacement or refund will be arranged based on your preference.

10. Returned packages

10.1 Where a package is returned to us due to an address issue, refused delivery, or non-collection, we will contact you.

10.2 Reshipping costs may apply depending on the reason for the return.

11. Support

11.1 Support contact details:

• Email: anorris871@outlook.com
• Phone: +1 361-680-8131
• Hours: Monday–Friday, 9 AM – 5 PM Central Time
• Response: within one business day

Last updated: June 10, 2026